Go with the flow
Over the past few weeks we've had three letters from Thames Water seeking to gain access to our council flat to fit a smart meter. The first of these was inviting, the second enticing (ie offering a £20 voucher) and the third threatening. None of these tactics has yet elicited a response from us. I daresay we'll take the path of least resistance in the end but, frankly, why would we go out of our way to co-operate with a monopoly private company which has behaved so egregiously? Originally, our water bill was included as a precept in the rent. More recently we became liable for paying Thames Water direct - currently just shy of 40 quid a month - which triggered a sizeable refund from the council who had apparently been overcharging for consumption for years. Goodness knows how much that bureaucratic exercise cost and now we are faced with yet more upheaval. Do we believe Thames Water's PR that this is all about monitoring leaks and encouraging less wasteful usage? Not on